Legal
Terms & Conditions
Last updated: May 2026
1. Overview
RepSafe provides AI-driven reputation management tools to property and professional services firms, including review interception, sentiment analysis, and AI-drafted reply suggestions.
2. Acceptable Use
Users must not use the service to generate, solicit, or publish spam, fraudulent, fake, incentivised, or misleading reviews. Any attempt to manipulate third-party review platforms in violation of their policies is strictly prohibited and may result in immediate termination.
3. AI Disclosure
Reply suggestions and sentiment classifications produced by RepSafe are generated by artificial intelligence. All AI-generated content must be reviewed, edited where necessary, and approved by a human agent before being sent or published. RepSafe accepts no liability for content published without human review.
4. Subscriptions & Billing
Subscriptions are billed monthly in advance through our payments provider. You may cancel at any time; cancellation takes effect at the end of the current billing period.
5. Governing Law
These terms are governed by the laws of New Zealand. Any dispute arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the New Zealand courts.